E1: 42: Product Allocation Hold Comes Back After Reducing Qty To Below Quantity Limit (Doc ID 2187366.1)

Last updated on JUNE 20, 2017

Applies to:

JD Edwards EnterpriseOne Fulfillment Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Sales Order Entry (P4210)

When inquiring on a Fulfillment sales order with the Product Allocation preference active and changing the quantity to be below the preference limit, the order goes back on PA hold when it should not.
Changing the quantity to be below the preference limit should not put the order back on PA hold.

The issue can be reproduced at will with the following steps:

  1. P40307. Setup Product Allocation preference type 07 for a limit of 10.
  2. R40400. Activate the Product Allocation preference option.
  3. P4070. Verify ADVPREF schedule has pref type 41 Fulfillment Entry active.
  4. P4210. Activate the preference processing option and set ADVPREF as the override schedule.
  5. P4210. Define the PA hold code in the Order Holds processing option.
  6. P4210. Enter an order for a qty of 11. The order goes on PA hold as expected.
  7. P4277701. Verify the order entered fulfillment.
  8. P43070. Release the order.
  9. P40307. Quantity Sold = 11.
  10. P4210. Change the qty to 9 which is below the allocation limit. The order goes back on PA hold when it should not.
  11. P4210. Cancel the line and remove the ADVPREF from the preference processing option. This will disable Fulfillment.
  12. P4210. Enter an order for a qty of 11. The order goes on PA hold as expected.
  13. P43070. Release the order.
  14. P4210. Change the qty to 9 which is below the allocation limit. The order does not go on PA hold.

 

Cause

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