E1: 17: Incorrect Cancel Amount

(Doc ID 2190083.1)

Last updated on OCTOBER 05, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

R48121 - Invoice Generation
P1794 - Billing / Amortization Control Inquiry

Cancelled Amount calculation is incorrect when doing Service Billing. When the billing line in a contract is cancelled, the system reverses the non-amortized amount but it's not invoicing the correct amount. In addition, P1794 displays the negative amount on a wrong period bucket, not matching the Fiscal Date Pattern of the Company.
 

Cause

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