E1: 09E: Visual Assist on Expense Category is Experiencing Unreasonable Retrieval Time (Doc ID 2194919.1)

Last updated on OCTOBER 19, 2016

Applies to:

JD Edwards EnterpriseOne Expense Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Customer advises that users are experiencing an unreasonable retrieval time when using the visual assist to locate and use an expense category code. Retrieval time can be 35 seconds up to just under a minute. This slows down the creation and processing of expense reports.

Cause

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