E1: 03B: R03B551 Only Uses The First Line Of The Receipt To Find The Customer (R03B551, R03B50) (Doc ID 2195991.1)

Last updated on APRIL 27, 2017

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

Under the following conditions for an electronic receipt:

Update Receipts Header (R03B551) does not use the information from the second line of the electronic receipt to find the customer. As a result it creates a logged receipt.

If the lines in the above example are reversed, so that the invoice with the matching F03B11.RMR1 = F03B13Z1.GMFD is on line 1 of the receipt, then R03B551 uses this information to create an unapplied cash receipt (RU) for the customer of the invoice.

Apply Receipts to Invoices also does not process the first receipt. For the second receipt it applies the amount of the first line to the invoice with the matching F03B11.RMR1 = F03B13Z1.GMFD, and leaves the rest unapplied on this customer's account.

 

Changes

 

Cause

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