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E1: 42: Cancelling a Line from Sales Order does not Update the Open Quantity on a Quote (Doc ID 2197057.1)

Last updated on JUNE 10, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

When cancelling a sales order line that was generated from releasing partial quantity from a Quote order and the Quote in on Hold, the cancelled quantity is not updated on the associated Quote order and warning error 3881 Original Order Will Not be Updated is not displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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