E1: 17: Customer Update on P1702 Also Changes Customer in Expired Warranty Contract (Doc ID 2197100.1)

Last updated on JANUARY 24, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When changing the customer number on an Equipment Master (P1702), the system will also change the customer number on any expired warranty contract (F1721) linked to that equipment number. By changing the customer number on expired contracts, historical contract information is lost.

Cause

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