E1: MOBJ: Tools & Form Menus Go Behind Embedded Media Object When Accessing Application From Collaboration Email Link (Doc ID 2197526.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When an emailed link to an application with an embedded Media Object is accessed, the Tools menu appears behind the embedded Media Object and cannot be fully used.

STEPS TO REPRODUCE ISSUE
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1. Fast path to P17714.
2. Access the Attachment tab.
3. Click the Tools menu. Note that it displays just fine.
4. Click the Send Email link to generate a link to the form. Choose where who to send it to.
5. Access the email and click the link to return to the Work Order Revisions screen.
6. The screen re-opens in what seems to be a different mode.
7. Click the Attachment tab.
8. Click the Tools menu. Note that the menu goes behind the embedded media object this time. This is also true for the Form menu as well.

When accessing the application directly and clicking the Tools menu.

Cause

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