My Oracle Support Banner

E1: 42: Sales Update(R42800) Not Generate Custom Invoice Document Type For The Second Line of Order (Doc ID 2197862.1)

Last updated on APRIL 02, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.


Cannot run R42800 (Sales Update ) for a sales order with custom type invoice for multiple lines, if it runs the batch for different lines.

The issue can be reproduced at will with the following steps:

1.Create a sales order with 2 lines
2.Confirm shipment for the sales order
3.Run R42565 Print Invoice but set in the processing options , tab 1-Default, 8.Invoice document type a different type by RI (e.g. RT )
4.Setup processing options for R42800 as below :
-Tab 2-Update , 11. Document type for invoices = blank
-Tab 5- Summarization, 1. Summarize A/R entries by Invoice = blank
5.Run R42800 Sales Update only for the first line of the order . It generated a correct RT document .
6.Run R42800 Sales Update for the second line of the order. The report shows the message RT Invoice has not processed.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.