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E1: 42: Sales Update(R42800) Not Generate Custom Invoice Document Type For The Second Line of Order (Doc ID 2197862.1)

Last updated on APRIL 02, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Cannot run R42800 (Sales Update ) for a sales order with custom type invoice for multiple lines, if it runs the batch for different lines.

The issue can be reproduced at will with the following steps:

1.Create a sales order with 2 lines
2.Confirm shipment for the sales order
3.Run R42565 Print Invoice but set in the processing options , tab 1-Default, 8.Invoice document type a different type by RI (e.g. RT )
4.Setup processing options for R42800 as below :
-Tab 2-Update , 11. Document type for invoices = blank
-Tab 5- Summarization, 1. Summarize A/R entries by Invoice = blank
5.Run R42800 Sales Update only for the first line of the order . It generated a correct RT document .
6.Run R42800 Sales Update for the second line of the order. The report shows the message RT Invoice has not processed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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