E1: MOBJ: Application Page is not Rendered Correctly when Attaching File Media Objects to Applications with Embedded Media Object Viewer in 9.2 (Doc ID 2201639.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When a user tries to add a file attachment in any application that has the media object control embedded in the application form , right after file upload when user clicks the back button , the original form is not rendered correctly in browser.

If user uploads a file other than PDF , such as a word document, then the complete page is blank in browser. If the user uploads a PDF file then only the PDF document area is visible and the rest of the browser page is blacked out.

This issue is specific to Internet Explorer version 11 on Windows 7 platform. Some examples of applications which have embedded media object control where this issue can be observed are P90CG601 and P13714.



Steps to replicate-

1. Run P13700 > P13714 (Attachments tab)

2. At the WO header screen Attachment tab, click on the Media Object Viewer icon

3. Add new PDF attachment

4. Click the Back (Ctrl+Alt+B) button to exit from the Media Object Viewer screen

5. Only pdf document at the WO Header screen Attachment tab can be seen, the rest of the WO Header screen is blacked-out
 

Expected Output-

Cause

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