E1: 13: When P48022 Is Called From P1701 Equipment Number Is Not Pre Populated (Doc ID 2206081.1)

Last updated on NOVEMBER 21, 2016

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When the P1701 Equipment Master processing option 2 Work With Work Orders (P48201/P48022) Program in the Process Tab is set to 1 to call a version of the P48022 Search for Equipment Work Orders. Once an asset is inquired on in the P1701 followed by taking a Row Exit to Service History / Work Orders the P1701 calls a version of the P48022 however the Equipment Number and the work orders related to that equipment number is not pre populated in the form. However if processing option 2 Work With Work Orders (P48201/P48022) Program in the Process Tab is set to Blank to call a version of the P48201, once an asset is inquired on in the P1701 followed by taking a Row Exit to Service History / Work Orders the P1701 calls a version of the P48201 and the equipment number and its correct work orders are pre populated
 

STEPS To Duplicate:

The issue can be reproduced at will with the following steps:
1. Go to P1701 processing options and make sure that processing option 2 Work With Work Orders (P48201/P48022) Program In the Process Tab is set to 1 to call P48022 Click OK to save
2. Inquire on an asset in the P1701 then Row Exit to Service History / Work Orders and notice the P48022 is called, but the Equipment Number and its related work orders are not pre populated.
3. Change the processing option to Blank to call the P48201 and perform step number 2 and notice the P48201 is called, however the Equipment number is per populated in the form along with its related work orders.



Cause

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