E1: 17: R1775 not Updating Date Billed in Parts Detail When Actual Quantity Blank and Causing Multiple Billings (Doc ID 2207133.1)

Last updated on AUGUST 01, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After creating a Parts Detail line in a Service Work Order (P90CD015) using an M line type, an Actual Billable Amount but no Actual Quantity, the R1775 will bill the line but not update the DTBIL (Date Billed) field. Subsequently, if the R1775 is processed over the Work Order again, the system will bill the same line again.

Cause

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