My Oracle Support Banner

E1: JAS: Full Tools Release Info Not Displayed when clicking on Help/About in any Form or Selecting My System Profile in Personalization (Doc ID 2207282.1)

Last updated on FEBRUARY 04, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

In any form click on Help (?) icon, select About or Select My System Profile in Personalization, the EnterpriseOne Tools Release information does not display the full tools release e.g. it display 9.2.1.0 instead of 9.2.1.2

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.