E1: 03B: P03B11|W03B11A Attachment Doesn't Open When Clicking On Paper Clip Icon (Doc ID 2208625.1)

Last updated on APRIL 10, 2017

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When clicking on the paper clip on P03B11 | W03B11A Standard Invoice Entry, at the left side of any of the pay item lines, nothing happens, an existing attachment cannot be opened. But when using the the Row Exit and Attachments the existing attachment can be seen.
In other applications, by clicking on the paper clip icon the attachment can be opened as expected, see for example P0411 where the Media Object Viewer application can be opened in READ ONLY mode from the grid of the P0411 | W0411A Enter Voucher - Payment Information.
The issue happens the same in Firefox, IE11 and Google Chrome.

Cause

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