E1: 04: Open Amount Incorrect When Changing Gross Amount (P0411) (Doc ID 2209913.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

JD Edwards EnterpriseOne Accounts Payable - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The voucher open amount is not calculated corrected when changing the gross amount. A similar issue was reported in Bug 22755753: THE OPEN AMOUNT AND GROSS AMOUNT ARE NOT MATCHING FOR VOUCHERS, however this issue is a different scenario:

  1. Enter a voucher for $100 and save it.
  2. Inquire on the voucher and change the gross amount from $100 to $90 and move the cursor to the second line item. Notice that the open amount has changed to $90.
  3. Move the cursor back to the first line item and change the amount back to $100. Notice that the open amount is still $90 and did not update to $100. Click OK to save the record. The rvoucher is saved with a gross amount =$100 and open amount = $90.

 

Changes

 

Cause

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