E1: 03B: A/R Statements Ignore The Customer's Language When Printing The Country In The Remit To And Billing Addresses (R03B500X, R03B5001) (Doc ID 2216392.1)

Last updated on DECEMBER 20, 2016

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The Alternate Description UDC table (F0005D) is populated for the Country Code UDC 00/CN for the IT and US values as follows:

L Language Description
I Italian Italia
L Language Description
I Italian Stati Uniti d'America

However, when generating A/R Statements via R03B500X and R03B5001, these do not print the Description for the country code from the F0005D as per the Language (alias LNGP) on the A/B record (F0101) of the customer.

For example if the customer's language is set to I for Italian, R03B5001 shows "Italy" for the country, and not "Italia", and "United States" instead of "Stati Uniti d'America".

NOTE: If the value in the Language field of the user profile in P0092 matches that of the customer, then R03B500X/R03B5001 prints the country code description in the correct language.
I.e. R03B500X/R03B5001 appears to be using the Language value from the user profile to get the language for UDC 00/CN, instead of the Language value of the Address Book record of the customer on the statement.

 

Changes

 

Cause

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