E1: 17: 90: CP90CD002 - Customer Number & Site Number (ALIAS: ALKY) Field Sizes Reduced from 8 TO 7 Digits (Doc ID 2219529.1)

Last updated on JANUARY 03, 2017

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

P17500 - Work With Case
P90CD002 - CRM - Manage Service Orders

When creating a Service WO from a Case, the Work Order is created correctly but the Customer and Site Number fields, the size of the related Address Book numbers is reduced from 8 digits to 7 digits.

Cause

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