E1: WRKFLW: Next Arrow In Work Center Application Disappearing

(Doc ID 2221509.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


When working on Work Center expanding messages in the different queues the next arrow at the top all of a sudden disappears.


  1. Sign on to E1
  2. Fast path to G02
  3. Click on Workflow Management
  4. Select Employee Queue Manager
  5. Search for address book 6001
  6. Select the record
  7. On the next screen expand the personal basket and the arrow will appear
  8. Open the first message and the arrow will disappear and it shouldn't.


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