E1: SVM: Ability to Download Server Manager Logs through Load Balancer (Doc ID 2222170.1)

Last updated on JANUARY 17, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Goal

Customer is using a Load Balancing solution such as Oracle Traffic Director as an entry point for all HTTP traffic to the JDE related services.

The users access only this machine (and standard port). This way, the Data center can setup a better secure the network and can provide the users a friendly URL like http://smc.mycompany.com. This in turn reroutes to http://jas:8999/manage.

The problem arises at the log file level for Server Manager.

This scenario generates the following errors in the SVM Console log:

Dec 09, 2016 10:07:43 AM com.jdedwards.mgmt.targets.log.ServerLogFile send
WARNING: Unable to open specified component
http://jas.mycompany.com:80/manage/log/upload?id=26519803837351
org.apache.http.conn.HttpHostConnectException: Connection to
http://jas.mycompany.com:80 refused

 

Customer wants to be able to download logs through the Load Balancer for usability and security reasoning.

 

Solution

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