E1: 17: The R48121 Does not Recalculate the Currency Exchange Rate When Workfile Originates From Service Warranty Management (Doc ID 2222291.1)

Last updated on JANUARY 11, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
JD Edwards EnterpriseOne Contract and Service Billing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When entering a Service Contract (P1720/P1721) for a customer that uses a different currency than the base currency, the exchange rate will be based on the Price Effective Date (alias PEFJ). When the R1732 creates the workfile, the exchange rate will be based on this date. When the Invoice Generation batch program (R48121) is run, there is a processing option to use a different exchange rate basis, however the system does not use this option. The exchange rate will be based on the rate in the F1721.

Cause

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