E1: 17: R48121 not Calculating Invoice Tax Amount at Order Level (Doc ID 2225092.1)

Last updated on FEBRUARY 02, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

R48121 - Invoice Generation

When multiple taxable lines exist on a service parts detail, the R1775 will create multiple lines in the workfile (F4812) and calculate the tax amount for each individual line. Upon running the R48121, if an order-level Summarization Key is used (i.e. S004), the system will not calculate the tax amount at the order level. The invoice tax amount will still be sum of the individual line-level tax amount.

Cause

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