E1: OUTBND: Multiple Errors In RTE Logs when implmenting RTSOOUT where Log Files Are Growing, requiring Restart of Transaction Server (Doc ID 2226302.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

JD Edwards EnterpriseOne 9.1
Tools Release 9.1.5.5

Multiple errors in RTE logs, log files are growing large sizes

We see many errors in Real Time events server log files
Some examples are:

Failed to process event:
  exception: Exception occurred during blob conversion. java.lang.ArrayIndexOutOfBoundsException

Error getting event metric value RTEBZT.routed.events from the database com.jdedwards.database.base.JDBException: [SECURITY_ERROR] A security error occurred.
22 Nov 2016 14:49:04,855[SEVERE][EVENTPROCESSOR]Failed to send event message to output queue:null exception: Error getting event metric value RTEBZT.routed.events from the database
  eventid=dcna2-p-jde-06_2130706433_6016_31783_1122201614490080
 category=RTE
 type=RTSOOUT
 environment=PD910
 userSession=8aa1b30
 seqNum=308028589 com.peoplesoft.pt.e1.common.events.EventProcessingException: Error getting event metric value RTEBZT.routed.events from the database

22 Nov 2016 14:49:04,931[SEVERE][BASE]com.jdedwards.database.base.JDBException: [TRANSACTION_STATE_NOT_VALID] Transaction state is not valid. com.jdedwards.database.base.JDBException: [TRANSACTION_STATE_NOT_VALID] Transaction state is not valid.
22 Nov 2016 14:49:04,931[SEVERE][EVENTPROCESSOR]Failed to increment metric count to database: [TRANSACTION_STATE_NOT_VALID] Transaction state is not valid. com.jdedwards.database.base.JDBException: [TRANSACTION_STATE_NOT_VALID] Transaction state is not valid.
22 Nov 2016 14:55:15,324[SEVERE][LIB]Error: Invalid number inside MathNumeric
22 Nov 2016 14:55:15,331[SEVERE][EVENTPROCESSOR]Failed to process event:
  exception: IOException converting XML document to string java.io.IOException: The character '' is an invalid XML character
  eventid=dcna2-p-jde-01_181288196_6016_29734_1121201607592592
 category=RTE
 type=RTSOOUT
 environment=JPD910
 userSession=e053d638
 seqNum=308030341 com.peoplesoft.pt.e1.common.events.EventProcessingException: IOException converting XML document to string java.io.IOException: The character '' is an invalid XML character

Business impact:
This has significant impact on performance and requires server restart

Cause

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