E1: 08: Benefit Confirmation Statements (P085568) Include Plan Costs When Plans Are Excluded From Available Plans/Plan Options Workfile (F085520W) (Doc ID 2226353.1)

Last updated on JANUARY 24, 2017

Applies to:

JD Edwards EnterpriseOne Employee Self-Service - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When an employee is enrolled in a plan; and that plan is excluded from the Available Plans/Plan Options Workfile build (R085520) so that the employee can't make changes to it, the costs of those plans are still reflected on the Benefit Confirmation Statements (P085568) without any explanation or plan listed. It is just rolling into the totals which causes extreme confusion due to these being overstated by the cost of the excluded plan(s).

Cause

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