E1: 17: Service Contract Lines Amount Not Cleared When Clicking Find/Cancel Button
Last updated on FEBRUARY 01, 2017
Applies to:JD Edwards EnterpriseOne Service Management - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.
When the line EW from a contract is credited, and the user clicks on find instead of save the amounts are cleared.
When they are cleared, the user will re-enter the amounts and show correctly in the screen.
After they are saved, the system will retain entries for the line and double the credited amount
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms