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E1: 17: Service Contract Lines Amount Not Cleared When Clicking Find/Cancel Button (Doc ID 2229179.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

When the line EW from a contract is credited, and the user clicks on find instead of save the amounts are cleared.
When they are cleared, the user will re-enter the amounts and show correctly in the screen.
After they are saved, the system will retain entries for the line and double the credited amount

Cause

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In this Document
Symptoms
Cause
Solution
References


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