E1: E1PAGE: UX One Graphs and Charts Stay in Loading status with 'AIS Proxy Service - AIS Login Failure ' Error in E1root Log

(Doc ID 2232785.1)

Last updated on OCTOBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When trying to setup and test the UX One contents, the graphs and charts in analyze section do not display and they stay in loading status but never load successfully.

 

Below error messages are observed in the e1root log:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms