E1: 17: Ability to Account for Revenue Recognition Reversal After Contract Cancellation (Doc ID 2233140.1)

Last updated on FEBRUARY 13, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Currently when the R17321 is run, the system will validate the Billing/Amortization Control Table F1794. Based on this information, it will move long-term to short-term revenue and short-term to recognized revenue in the F0911. However, there may a situation where a contract is cancelled on or before a period where revenue was already recognized. In this case, the workfile will be updated and a credit invoice will be sent to the customer. However, the R17321 will not create reversing F0911 entries for Recognized Revenue. The user must create manual journal entries to account for this.

The request is to add functionality to the R17321 where long-term, short-term and recognized revenue journal entries are reversed after cancelling a contract that has already been recognized.

Cause

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