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E1: SOLEXP: Issue is with Navigator Menu Tree Overlaid by Media Object Viewer Window (Doc ID 2238203.1)

Last updated on NOVEMBER 07, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 to 9.1 [Release 8.98 to 9.1]
Information in this document applies to any platform.

Symptoms

 When in Media Object Viewer and attempting to navigate to an application using the Navigator, the drop-down menu tree is overlaid by the media object viewer window

 

A. STEPS TO REPRODUCE
==================
1. Enter P17500 in the fast path
2. Click Add
3. Click on the Navigator on the top, then take the navigator tree a few levels down. Notice that navigator tree will be tucked behind the Issue Description section (text media object) in the P90CG504

 

B. STEPS TO REPRODUCE WHEN USING THE BREADCRUMB TO NAVIGATE
=============================================
1. Log into E1
2. Using the navigator, drill down and launch the application: EnterpriseOne Menus > Service Management > Case Management > Daily Case Processing >Case entry
3. Press Add
4. Click back on the breadcrumb and drill down into the menu tree again until it overlaps with the text attachment. Once it overlaps, the menu will disappear behind the attachment

 

Cause

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