E1: DB: INST: Oracle 12c Client Installation ends abruptly and unsuccessfully without error

(Doc ID 2238298.1)

Last updated on AUGUST 29, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

*Note* This document is intended to provide a link between JDE and a known issue with the 12.1.0.2 32-bit Oracle Database Client, as in: 12.1.0.2 32bit Oracle Database Client Installation on Windows 2008/2012 R2 64bit Crashes without Any Error Messages (Doc ID 1962665.1) 

When installing the 32-bit database client on a development client machine, the installation crashes immediately after clicking the 'Install' button.

This has been noted in several different versions of Windows, including 2008, 2012, and 10

This has been noted to occur with a message from windows, showing setup.exe has crashed.

InstallActions.log ends abruptly, with the last messages present:

INFO: Update the State machine to STATE_INIT_SESSION
INFO: Creating & Initializing the Session Interface Manager
INFO: Calling OiicInstallAPISession's prepareForInstallOperations
INFO: Do the iterator execution till Summary
INFO: Initializing install inventory
INFO: Setting up install inventory

 

Changes

 Previous 64-bit Database or Client Software installed.

Cause

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