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E1: 17:Transactions Allowed On Closed Case (Doc ID 2240538.1)

Last updated on JUNE 13, 2018

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

Users are able to do changes and create service work order even after the case is closed.

Steps:
---------
The issue can be reproduced at will with the following steps:
1. Enter case
2. Process and close the case
3. Note that even though case is closed users are able to do changes and create service work order


Changes

 

Cause

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