Last updated on MARCH 14, 2017
Applies to:JD Edwards EnterpriseOne Case Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.
Users are able to do changes and create service work order even after the case is closed.
The issue can be reproduced at will with the following steps:
1. Enter case
2. Process and close the case
3. Note that even though case is closed users are able to do changes and create service work order
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms