My Oracle Support Banner

E1: 01 JP010020 Returns Error 47E01 When Invoking BSSV CustomerManager getCustomerV3 (Doc ID 2242307.1)

Last updated on FEBRUARY 01, 2019

Applies to:

JD Edwards EnterpriseOne Address Book - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After applying the ESU for Bug 24801914 - BUG 23193177 - JP010020 ISSUES ERROR 47E01 WITH <ENTITYNAME>, getCustomerV3 still issues error 47E01 when inquiring with <EntityName>. JP010020 fails with the request below:

   <soapenv:Body>

      <orac:getCustomerV3>

         <entity>

            <entityName>Stephanie Crane Customer</entityName>

         </entity>

      </orac:getCustomerV3>

   </soapenv:Body>

 

The same error is also returned when using getCustomerV3 to inquire for <entityLongId>, but not upon inquiry for <entityId>.

Note that getCustomer and getCustomerV2 do not fail using same inquiries.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.