E1: 42: Address Line Removed From Print Invoice (R42565) PDF When Using The Attention Functionality (Doc ID 2243815.1)

Last updated on MARCH 14, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

When using the Attention functionality on the R42565 report (detailed in Doc ID 1312250.1), the country line is not shown in the addresses displayed at the top of the report. This is happening because there is a limited number of address lines in the header area of the R42565 report. The system should be able to accommodate a customer's setup with Address Format ID '12' and the Attention functionality. Also, this is not the only Address Format ID setup that can duplicate this issue, but the issue remains the same with there not being enough address lines in the report header area of the R42565 when using the attention functionality.

Cause

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