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E1: 52: Adding Change Order Number Skips To 100 When Change Order 999 Is Entered (P5202) (Doc ID 2244367.1)

Last updated on AUGUST 14, 2018

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


When entering a new change order the number skips to 100 and will not allow any further of entry to change orders. This occurs on every subsequent entry.
After the first has defaulted to 100 a hard error is received JAS MSG317 Duplicate Key not allowed. Please correct the duplicate key request.

After this issue was resolved a secondary issue where the change order number reverts to zero was found.

Changes

 

Cause

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