E1: MOBJ: Right Click Paperclip to Edit after Double Clicking to view produces a Web Client Exception with Enhanced Media Object Viewer (Doc ID 2249342.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Editing attachments by double clicking them in view mode and then right click paper clip to edit will generate WEB EXCEPTION ERROR.  The issue is specifically caused by the user double clicking the icon first and THEN taking the right click attachments option.

Steps:

  1. Enter the Address Book and find on a Vendor, and click on the attachment, the advanced attachments opens in Read Only mode.
  2. Right click the attachment icon and take attachments:
  3. The attachment manager opens in Edit Mode Click add:
  4. Select the Text Attachment and it does this twice:
  5. Enter some text
  6. Save and it crashes again twice and the attachment is not saved.

Working:

  1. Open P01012
  2. Find a record with an attachment
  3. from the row exit take attachments
  4. Everything is fine

Not working:

  1. Open P01012
  2. Find a record with an attachment
  3. Double click the attachment
  4. Realize that you can edit anything
  5. From the row exit take attachments
  6. Select something - it will crash
  7. Click add, select text - it will crash

ERROR

Cause

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