E1: 17: JP170000 MUST HAVE THE SAME FUNCTIONALITY AS THE STANDARD PROGRAM P17730 (Doc ID 2249710.1)

Last updated on MARCH 30, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

If price adjustment schedule is populated via xml BSSV, other fields (like estimated cost) are not automatically populated.
If manually entered in P17730, the system populates correctly the depending fields.

Customer is expecting for the same behavior in interactive P17730 and BSSV P170000. BSSV Customer Service Manager --> Process Service Order

The Business Service for Service orders JP170000 must have the same functionality as the standard program.
It happen that parts will come from different BP.



Cause

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