E1: MOBJ: Converted Text Attachments RTF to HTML have a Blank Line Between Each Line

(Doc ID 2249912.1)

Last updated on NOVEMBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

After changing SupportActiveXIE to FALSE in the jas.ini under the [OWWEB] section or Unselect the "Use ActiveX Controls" check box under the server manager web runtime properties in order to enable the HTML rich text editor.
Any existing text attachments get the following screen when inquired.

Once the end user agrees to the conversion the text is converted and displays with an extra space.

The original text used to look like this>

Changes

 

Cause

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