E1: MOBJ: Converted Text Attachments RTF to HTML have a Blank Line Between Each Line (Doc ID 2249912.1)

Last updated on APRIL 20, 2023

Applies to:

Symptoms

After changing SupportActiveXIE to FALSE in the jas.ini under the [OWWEB] section or Unselect the "Use ActiveX Controls" check box under the server manager web runtime properties in order to enable the HTML rich text editor, any existing text attachments get the following "Convert or Download Text" pop up window when inquired:

Once the end user agrees to the conversion the text is converted and displays with an extra space.

The original text used to look like this:

Changes

Cause

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