E1: OVR: Errors like "File does not begin with '%PDF-'...", "Adobe Acrobat Reader DC could not open...", or "The report cannot be rendered..." when Opening One View Reports (Doc ID 2256781.1)

Last updated on APRIL 19, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

For EnterpriseOne running on Load Balancers, on 9.1.5.5 or below tools release, when running a One View report which output is in PDF or Word, the report cannot be open intermittently. Depending on the output type, the following errors are encountered.

For PDF output, intermittently the following errors are encountered:

Cause

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