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E1: 01: JP010020 Business Service Updates Customer Master Alternate Payor Field in Error (Doc ID 2257956.1)

Last updated on FEBRUARY 01, 2019

Applies to:

JD Edwards EnterpriseOne Address Book - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When the Customer Master Data (JP010020) business service is run to make changes to the Address Book record of a customer, the ARPY (Alternate Payor) value on the Customer Master record, if different than the customer number, gets changed to the address number of the customer, even though the XML file does not specify that a change should be made to this field.


Cause

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In this Document
Symptoms
Cause
Solution
References


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