E1: E1Page: Springboard Not Working as Expected from External UX1 APP

(Doc ID 2258544.1)

Last updated on OCTOBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When calling an application from an E1page using the springboard a blank page appear instead of the application. If the end user click on <F5> to refresh the application then appears but no springboard.

STEPS TO DUPLICATE

- Sign on to E1 and from fast path run P51001X

- Click on the Job Status Inquiry icon from the Springboard and you will get a blank screen

- If you press <F5> the application will appear but no springboard

- Instead of showing the springboard as it should

- If you close the application it will take you back to the original but none of the springboard icons are clickable.

 

Cause

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