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E1: 03B: P03B102 Does Not Default G/L Offset From Customer Master For Unapplied Cash After Error "Total Amount/Sum of Detail Do Not Match" (Doc ID 2259241.1)

Last updated on AUGUST 13, 2018

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

Processing option nr 8 on the Defaults tab for Standard Receipts (P03B102), Default GL Offset for Unapplied Cash, is set as '1', which means that the G/L Offset default value from the Customer Master (F03012) record is used.

When creating a manual receipts via P03B102, if the hard error "Total Amount/Sum of Detail Do Not Match" (error ID 0084 or error ID 2760) is set when amending the payment amount, the G/L offset of "UC" is used instead of the default value from the Customer Master (F03012), and the system allows you to save the receipt.

This issue happens even the fix of 9.0 <Bug 16759872> or 9.1 <Bug 16820774> is implemented.

 

Changes

 

Cause

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