E1: 03B/04: What To Do If NO Voucher Is Deleted/Voided But Original Credit Memo Is Not Reopened (P03B2002, P0411, R03B610)

(Doc ID 2261044.1)

Last updated on MAY 01, 2017

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
JD Edwards EnterpriseOne Accounts Payable - Version XE and later
Information in this document applies to any platform.


The Credit Reimbursement UBE (R03B610) was run for a credit memo to move it to A/P (to pay the customer). Then the voucher created by R03B610 was accidentally voided, but the void did not reopen the credit memo.

How can we correct this situation?



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