E1: 53: P5310 Media Objects Not Displaying (W5310A) and Can Not Access Them Once Added (W5310B) (Doc ID 2261463.1)

Last updated on MAY 02, 2017

Applies to:

JD Edwards EnterpriseOne Project Costing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Change Management (CM) OW53

There are two issues with Media Attachments for Change Request:
1. Work with Change Request (P5310 W5310A) does not display the attachment once the media object has been entered.
2. On the Change Request Entry(P5310 Form W5310B)  Screen once the media object has been entered the media object will not display the attached information when clicking on the media object.
From the Enter Change Request screen the user is unable to open the Media Object from the Attachments column.  Once a Media Attachment is entered on the record the Paper Clip appears, however it cannot be accessed from the Attachments column.  The Attachments Row Exit works correctly


Cause

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