E1: 42: Error 2717 Overshipment not Allowed when releasing Full Quantity (Doc ID 2261576.1)

Last updated on MAY 02, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

E1 Release: 9.2
Application: P420111 Quote Release

Releasing Full Quantity using P420111 where system first prompts soft warning error, as in 03B Customer PO Required or 2597 Quantity Exceeds Whats Available, system then generates Hard error 2717 - Over shipment Not Allowed.
Clicking OK does not clear errors as expected. User experience is that a sales order cannot be created due to hard error 2717. However, taking the Form exit to SO Generation creates the sales order.

Cause

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