E1: 42: Commision Code is Not Applied in the Sales Order If This is Generated From the Sales Quote (Doc ID 2261889.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Symptoms

Commission Codes are not applied in the Sales order(SO) if we create the order from an Sales Quote (SQ).

Steps to reproduce :

1.Add a Commission Code to a customer in Customer Billing Instructions (P03013).
2. Enter a Sales Order SO in P42101 for this Customer and apply Detail Commissions on the line . The system shows the Commission Code of the customer . Select this code from Sales Order Detail Commission
Lookup(P42150) and save the order. The commissions are well applied.
3. Enter a Sales Quote SQ in P42101 for the same customer.
4. Generate a Sales Order SO from the SQ using P420111 (Order Blanket Release)
5. Inquiry the SO in P42101 , select line and try to apply Commission : More Row Action = Detail Commissions and select
6. The system open P42150 but doesn't show any lookup.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.