E1: 03B: R7404002 Is Printing An Incorrect Balance Due To Chargeback transaction (Doc ID 2270111.1)

Last updated on MAY 25, 2017

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

There are discrepancies for Open Amount in the Customer Ledger (P03B2002) and Customer Balance (R7404002) for a given customer. It looks that 2 lines for the charge-back transaction are displayed on the report R7404002.

Changes

 

Cause

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