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E1: OVR : Troubleshooting & Known Issues - One View Reports ( OVR ) (Doc ID 2280257.1)

Last updated on APRIL 06, 2020

JD Edwards EnterpriseOne One View Reporting solution (referred as OVR hereafter) integrates JD Edwards EnterpriseOne interactive applications with BI Publisher interactive layout editor to create an easy to use end user reporting solution.It is pertinent to note that there are two software components involved in OVR. JD Edwards JAS /Html Server and BI Publisher Server.

This document provides troubleshooting steps for One View Reporting Issues from JD Edwards EnterpriseOne perspective only . This document should help the reader understand at which point in OVR architecture the problem might exist and which JDE configuration should be investigated to find the cause of the problem.

  • Setup Verification Tab enlists the steps to verify OVR setup
  • Frequently Reported Issues Tab enlists the known issues commonly reported by customers.
  • Diagnostic Data Tab contains list of files and information required for troubleshooting OVR issues
  • Resources Tab contains links to various useful resources.

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