E1: ESU: Authorization Error When Accessing SAR Details From SAR Link On ESU Cover Document
(Doc ID 2281113.1)
Last updated on JUNE 27, 2017
Applies to:JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.
When attempting to click a bug number under "SAR Details" of an ESU's .htm document, an authorization error prevents the web page from opening.
Step to Reproduce:
- Download an ESU from https://updatecenter.oracle.com
- Extract the ESU
- Open up the extracted ESU folder
- Select the .htm file for the ESU . Example: JM12345.htm
- Under "SAR List" , click on a Bug Number
- Page loads with the following error :
Please Contact My Oracle Support (MOS) to verify any maintenance outage or to obtain a Customer Support Identifier (CSI).
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