E1: ESU: Authorization Error When Accessing SAR Details From SAR Link On ESU Cover Document (Doc ID 2281113.1)

Last updated on JUNE 27, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to click a bug number under "SAR Details" of an ESU's .htm document, an authorization error prevents the web page from opening.

Step to Reproduce:

  1. Download an ESU from https://updatecenter.oracle.com
  2. Extract the ESU
  3. Open up the extracted ESU folder
  4. Select the .htm file for the ESU . Example: JM12345.htm
  5. Under "SAR List" , click on a Bug Number
  6. Page loads with the following error :

Cause

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