E1: 45: Line Increment On Free Goods Issues Async. BSFN Error After Line 1.100 (Doc ID 2283644.1)

Last updated on JULY 06, 2017

Applies to:

JD Edwards EnterpriseOne Advanced Pricing - Sales - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When free goods are attached to a sales order detail line and an order change occurs, errors are seen when the free goods line number reaches 1.1. For example, on creating the sales order, line numbers are 1.000, 1.010 and 1.020, with 2 free goods lines. After 1st order change, lines are 1.000, 1.010, 1.020, 1.030, 1.040 with line 1.010 and 1.020 cancelled.

After the 5th order change, line numbers 1.000, 1.010, 1.020, 1.030, 1.040, 1.050, 1.060, 1.070, 1.080, 1.090 and 1.10, with 1.010 through 1.080 cancelled. With a 6th order change, new lines 1.110 and 1.120 are expected, but the operation fails with an Asynchronous BSFN error (on F4211FSEndDoc) and unique constraint errors (F4211) in the logs.

Cause

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