E1: 42: Credit Memo Wipes Foreign Amount in P42101 (Doc ID 2292938.1)

Last updated on AUGUST 02, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

 

Customer Service Order Entry (P42101)

When using Customer Service Order Entry (P42101) to create a Foreign Credit Order From History and the Exchange Rate on the Credit Order is Different than the Exchange Rate that was in effect for the Sales Order being returned, the Credit Order is created with a Foreign Unit Price and Extended Price of 0.00.

If Traditional Sales Order Entry (P4210) is used, for the same transaction, Foreign Unit Price and Extended Price are calculated correctly.

 

Cause

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