E1: 42: Credit Memo Wipes Foreign Amount in P42101
Last updated on AUGUST 02, 2017
Applies to:JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.
Customer Service Order Entry (P42101)
When using Customer Service Order Entry (P42101) to create a Foreign Credit Order From History and the Exchange Rate on the Credit Order is Different than the Exchange Rate that was in effect for the Sales Order being returned, the Credit Order is created with a Foreign Unit Price and Extended Price of 0.00.
If Traditional Sales Order Entry (P4210) is used, for the same transaction, Foreign Unit Price and Extended Price are calculated correctly.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms