E1: 42: SO Entry (P4210) Not Selecting Preference Branch When Partials Not Allowed (Doc ID 2294045.1)

Last updated on AUGUST 04, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Sales Order Entry (P4210)

Sales Order Entry (P4210) is not defaulting the preferred branch plant (2570) even though the Inventory Commitment Preference has been activated and there is sufficient inventory (5) in the preferred branch to supply the order quantity (1).
This only occurs when:
- Serialized Items are used
- Ship To Customer Billing Instructions have Partial Orders Allowed Checkboxes Unchecked

Cause

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