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E1: 76B: (P76B4210) Not Retrieving Customer's Fiscal City Code for Tax Witholding in SO (Doc ID 2295455.1)

Last updated on FEBRUARY 07, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 
While creating a Sales Order for services, and Tax Withholding application is displayed (P76B4210), it shows that the Fiscal City code for the company (branch plant related) is defaulting instead of defaulting the customer's. In this scenario, the branch/company in Sao Paulo is the one selling services to the customer located in Rio de Janeiro, who is receiving the services and not pulling the right city code for tax withholding (RJ) is causing erroneous ISS tax calculation.

Cause

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In this Document
Symptoms
Cause
Solution
References


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