E1: E1PAGE: Tab Changes In E1 Pages Are Not Getting Saved For One Specific User.

(Doc ID 2299209.1)

Last updated on OCTOBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

This is a E1 Page issue specific to one user.

This user was unable to arrange/order the E1 Pages tabs.

Example: This user wanted to have a E1page menu to be at the left most of the page/screen, but the changes done were not getting saved. No matter how many times this user drags the page to the left most and saves it, after logout and login the page goes back to the previous location.

This user also tested this in other machines but still the same issue occurs. Testing has been done in other browsers as well. Internet Explorer 11 on Windows 10. It was also attempted on Google Chrome and Windows 7. None of that fixed the problem.

Other users with same E1 roles do not have this problem.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms